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As a registry CNA through Nursa. It was my first day as a CNA, and I regret to announce that I will not return in the future. While everything went smoothly during the PM shift, my experience took a negative turn during the NOC shift when they arrived. I felt antagonized by the NOC Shift staff, specifically the NOC CNA and the NOC Nurse at station 2. I have witnessed patient abuse by a NOC nurse. She was rough handling the patient without turning him cautiously without care. I expressed to the nurse of my concerns that she is hurting the patient and was handling him very roughly. Also the CNA was forcing a gown on a patient who refused to wear a gown. Yet, I explained to the night CNA that the patient refused and didn’t want to wear a gown only insist on wearing a T shirt instead. The night nurse said that it is company policy that the patients only wear gowns here which is a Lie. I told the nurse that the patient has the right to refuse and the NOC nurse and NOC CNA argued with me inside the room 202 telling me to leave!! and they will finish changing my people! But told them, I am not leaving! I don’t leave without finishing my rounds and my work! Go tell the supervisor! Leave! “ The NOC CNA and NOC Nurse repeatedly said, “leave go tell the supervisor ! Leave!” I told the Cna that she is not a nurse she cannot delegate me and tell me what to do. I reminded her that she is a CNA not a nurse. The Noc shift seniorities is very corrupt. They should all be fired. The night CNA cannot tell me what to Leave. Only the NOC Nurses can and the nurse told me , “Leave go tell the supervisor . Leave! Go tell the supervisor!” I felt discriminated and treated inhuman, and the NOC staff/ seniority is very corrupt, the NOC staff is terrible! And if your a registry. They will discriminate you and antagonize you and tell you that you don’t know how to do your job! The in-house staff will have an issue with you regarding that you are registry and make more money then the in-house and not appreciating that you drive hours away just to help the shortage of staff and to thank you instead, ‘ Noc Staff will discriminate you as a Registry and treat you inhuman and say that you never do your job!’ Instead of appreciating your help and effort in commuting to help with the short staffed. I even asked for the compliance hotline number due to a patient wanted to complain to corporate, but yet the front desk and the nurse supervisor refused to give me the number to give them to the patients. That is against the law. I had informed the patients staff refused to give me the information, so they can leave all up to the Ombudsman, but patients said they continually Call the Ombudsman and they never answer their calls or call them back. I feel great concerned for the safety of the patients! If you are a family member? I would get them out right away! Never in my life would I ever suggest you placing your family in here! Your family will be in grave danger! The company needs to be shut down and they need to fire all staff and start fresh! But they need to greatly fire NOC shift staff the night shift is very corrupt and this seniority people who worked so long think they run the place!

Worst place I ever experienced to work at. The hire ups are a joke, and the facility is cheap. They need to provide correct hygiene products . Reading everyone else’s reviews is so sad, and it’s all very true. Definitely don’t recommend working here , or having your loved one here…..

I strongly advise against working or bringing your family to this place. The facility is infested with German roaches and there are instances of elder abuse and neglect. Moreover, there is a lack of necessary supplies for cleaning your loved ones. The management fails to provide the staff with the required resources. When I joined Skyline through my agency, I had no clue about the situation I was stepping into. I personally witnessed patients being forced into bed, ignored, and made to wear multiple pairs of underwear to prevent leakage. This is completely unacceptable. Within just an hour of my shift, I had to reach out to supervisors, the police, and the elder abuse hotline. You and your family deserve much better, so please avoid coming here. This was my first and final shift at this facility. I hope this helps someone make the right decision.

This 75 yr old lady had cold feet. This place would not give her a pair of socks. Bare feet. I gave her mine. Today she was wearing my socks. Gave me the nicest heartfelt hug I have ever had. Being I am 62, with over 70 gf's. That hug meant more...

This is a long overdue review. My poor grandpa stayed in this facility around 2011 up until he passed away from contracting Covid in here in mid Dec 2020. This place was what my family could afford at the time. He had stayed in here for about 5 years already before I became old enough to get my license and drive my grandma and I here every week to visit and bring him food/different items he requested. Every week we came back he was missing clothes, even the clothes we had just brought the previous week. He was missing just about everything we would bring him the week prior. He would wear other patient’s clothes that were even labeled with their name. Thanks staff. Seeing all these horrible reviews makes me so sad for everyone who has experienced this place. They’re all accurate. In 2020 we could not see or contact my grandpa at all. He had no electronic devices to contact us. We weren’t allowed in. They informed us he got Covid, then next thing you know they informed us that he was going to the ICU. If no one was allowed to come visit then did he get Covid from staff? A nurse let me see him through FaceTime before he went to the hospital ICU and he was already unresponsive. I had to visit him in the ICU through the glass and just watch him lay there unconscious. Don’t leave your loved ones in this place. My grandpa used to complain about the abuse in this place.