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Google Reviews: 3.3/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3.3
Average Rating
40%
20%
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40%
I hired George a year ago and all was good. I hired him to move last week and referred him to my friend who was moving as well that week. He said someone would arrive by 10am and on the day of the move said he would arrive at 1pm. Come 2pm no one showed up and he claimed the van broke down. I had to hire someone on Lugg. The next day was the second move and he agreed to be there at 9am. The day of the move he said he could not show until 11am. Come 11:30am, George did not show up, but he rather sent someone else who had no details about the move. George never answered the phone and never apologize for such bad service. I could not believe how terribly I was treated when I booked him 2 months in advance, reserved elevators and flew my assistant in from LA to coordinate the move. THANK GOD for Lugg.
MB
Maggie Beatty
1/5 | 2 years ago
I used this company to relocate from Brooklyn to Manhattan. I dealt with George over the phone and Oleg via email. The movers, Alex and Boris, arrived on time. Both were excellent and very professional. Everything was properly wrapped and relocated without any damage. The price was also fair. I will definitely use your service in the future and will recommend it to others as well.
UG
Um Gelso
5/5 | 3 years ago
Our two movers Vitali and Ruslov were absolutely phenomenal! Being 8 months pregnant and moving in the middle of the pandemic with building conflicts, we were extremely stressed with the move. However, the efficiency, effectiveness and professionalism of the company and the movers provided instant relief. No hidden costs or surprises and they delivered everything on time and with utmost care. I would hire them again in a heartbeat. Thank you Vitali and Ruslov!!!
UA
Uttara Agarwal
5/5 | 4 years ago
Great company. The operations manager wrote minimally and to the point during our emails back and forth, which was different and initially a little off-putting compared to all the cheery customer service responses I got from my other quotes, but they got the job done nicely and for a competitive rate! The movers worked darn hard in nearly 100* weather going up and down two 4th floor walk-ups; they did initially show up without masks and put them on after I asked, though eventually asked to take them off due to difficulty breathing. A little disappointing, I've worked manual labor jobs in full PPE before the pandemic and it's doable, but still hard, so it was understandable. They didn't charge me extra for when they misread my email and showed up a half hour before my storage facility was open, and one of them even noticed the new apartment's bathtub could use some resurfacing and said that was his other job, if we wanted it done. Would recommend for those looking to move to/from a small apartment and on a budget.
CG
Colin Gardner
4/5 | 4 years ago
THEY CANCELED ON ME 20 MINUTES BEFORE MY SCHEDULED MOVE. I had arranged a move with George Ryahovski. It was scheduled for noon on a Monday, I even reconfirmed the day and time via email. The day of the move, he texted me 20 minutes before they were supposed to arrive, canceling my move. He said he overbooked that day, but he could reschedule for 2 days later. Absolutely ridiculous! DO NOT book this company unless you want the added stress of finding a different mover at the last minute.
KK
Kellen Koslik
1/5 | 3 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Small Moving Nyc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Small Moving Nyc are easily available and moves are less expensive.

  • How are fragile items handled by Small Moving Nyc?

    Ans: Small Moving Nyc uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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