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smooth move logistics inc
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Smooth Move Logistics INC Info | Compare Moving Quotes

Google Reviews: 4.3/5

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iconBox smooth move logistics inc Information

icon_mdetailEmail MO@SM-INTL.COM
icon_mdetailCall +1(305) 693-6683
icon_mdetailMap 5420 Sw 152nd Place Cir, Miami, FL 33185, United States
icon_mdetailNationwide DOT No.: 3069172

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Reviews

Rate This Business
4.3
Average Rating
80%
0%
0%
0%
20%
If you value your possessions and expect reliable service and accountability, I would caution against using Smooth Move Logistics for your moving and storage needs. Over the course of 2.5 years, my family entrusted them with our belongings, paying an exorbitant $800 per month for storage alone for items from a 3-bedroom house. This amounted to a staggering $24,000, not to mention the additional $8,000+ we spent on their moving services. For such a large investment, one would reasonably expect a level of care and responsibility that was sorely lacking. Upon receiving our items from their storage facility, we discovered a number of damaged and missing items. Our large screen TV was irreparably destroyed and most importantly, a priceless $1,600 piece of antique furniture—a cherished family heirloom—was missing altogether. In our phone and email exchanges, Mauricio claimed the missing item was not in their warehouse and effectively washed his hands of any responsibility. Mauricio's proposed resolution, a $250 check, did not come close to covering our losses. Despite expressing our dissatisfaction, and spending $30,000 over 2.5 years, we have not received further communication in over three months.
ML
Maria Lespron
1/5 | 2 months ago
Smooth Move was the best moving company I have ever used. I have moved several times and this has been by far my best experience. They were prompt, organized and took care of all my belongings. The workers were professional and personable. Any question or concern I had was immediately met and taken care of. Moving can be a stressful process, but smooth moves made my moving experience very pleasant and easy.
CC
Cristina Cabrera
5/5 | 5 years ago
I highly recommend this company for moving services. The gave me the best quote between 4 different moving companies I reached out to. The team showed up at the exact hour scheduled with all the necessary tools and manpower and they moved my 2 bedrooms apt in 3 hours only. Nothing got lost or damaged. I have nothing but the best opinion on their service and would use them again no seconds thoughts at all.
JF
Javier Fernandez Perez
5/5 | 4 years ago
Smooth move’s service was wonderful. Chris was so quick, professional and helpful to schedule the move. I called a few companies and he was the best. He made the entire process so smooth, easy, and stress-free. He was so patient, very friendly, and has such a calmed demeanor. The movers also did an excellent job with the delivery, loading and unloading everything with so much care. All the furniture and other belongings were packed so well. They paid attention to every detail to ensure everything was correct. I felt that everyone at this company I interacted with cared about me. They exceeded my expectations. I am grateful to Smooth Move for such a wonderful service. Thank you very much
SN
Stephanie Nieto
5/5 | 6 years ago
This company moved my office for me last week. They showed up early and ready to work. They called to make sure early worked for me. It was a lot of items to shift and keep track of. Enrique/George was very helpful. Even struggling to get a carpet into a tight space for me. I was ready to give up and donate it. He managed to get it in, and my home office looks great because of that carpet. Before the move the owner Chris came out and quoted 4 hours charge and removal of some large items I did not need. Four hours later I was moved and they charged me exactly that quote. That has not been my experience in the past in Miami Beach. I will use them again. I will refer them to my own clients. Moving is not my favorite thing. I thought it went smoothly as their name implies. Thanks guys!
ES
Elaine Sisman
5/5 | 5 years ago

FAQs

  • Who will bring the packing supplies?

    Ans: Smooth Move Logistics Inc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Are there any items that the Smooth Move Logistics Inc will not move?

    Ans: There are many items that Smooth Move Logistics Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Smooth Move Logistics Inc is not authorized to move.

  • Can the Smooth Move Logistics Inc disassemble and reassemble furniture?

    Ans: Smooth Move Logistics Inc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Can I make changes to my move date with Smooth Move Logistics Inc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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