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star transport and recovery inc

Google Reviews: 3.4/5

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icon_mdetailMap 2806 Sutton Ln, Bell Arthur, NC 27811, United States
icon_mdetailNationwide DOT No.: 1117624

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4.8/5
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DOT No.: 3709259
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Blogs

3.4
Average Rating
80%
0%
0%
0%
20%
This business lacks any ethics. Sent me a bill showing towing and storage unpaid even though the insurance company paid it. That’s called fraud! When I called to voice my displeasure they proceeded to blame their lien company they contract with. Yup, always blame someone else for your garbage. Also, office worker “sorry I was multi tasking “ making it well known she was getting jollies making someone wait unnecessarily; doing that to someone she never met before. Nice person - not.
MC
Marty Crawley
1/5 | a month ago
I was stuck on the highway over 4 hours because my truck completely died while driving south to LA. I called AAA 4  times and each time got cancelled. I was with my elderly mother, 2 sisters and my 2 kids. I could not believe that for the premium i pay AAA they couldn't help me. My sister was searching online for private tow truck and ran across All star heavy haul and they said they could be there in 40 min. AAA always told me over an hour and a half. I received a call from the driver named Armando. He was a god sent. AAA couldn't even give me an ETA. Armando called me and told me he will be there soon. From when he pulled up to me and dropped my truck back home I felt like all the stress i had he took away. He helped me so much and he could tell the look in my face I wasn't having a good day and he help me relax. He was and amazing driver and give him and his company 5 stars for the amazing service.  Thank you Armando.
J
JLUMINADO
5/5 | a year ago
Eric is an outstanding individual who provided exceptional assistance with my truck. His thoroughness was truly commendable, and if possible, I would gladly award him a perfect rating of 100 stars.
MM
Megan Maibes
5/5 | 3 months ago
Jose came out to haul 3 connexes around my job site. He was quick, professional, and is excellent at problem solving when needed. I will use them again! Great service and were on time.
BK
Blake Kouwenhoven
5/5 | 2 years ago
Armando was amazing. He showed up as aoon as he could, and made sure we were comfortable while we waited for him to attach the car to his truck. He was very polite and even funny. 10/10 service with a smile.
A
Allissa
5/5 | 6 months ago

FAQs

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Are there any items that the Star Transport And Recovery Inc will not move?

    Ans: There are many items that Star Transport And Recovery Inc will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that Star Transport And Recovery Inc is not authorized to move.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Star Transport And Recovery Inc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How to get a moving estimate from the Star Transport And Recovery Inc?

    Ans: Star Transport And Recovery Inc provides online and on-call moving estimates. Connect with us to get the moving quote easily.

  • Can I make changes to my move date with Star Transport And Recovery Inc?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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