Suburban Relocation Systems Info | Compare Moving Quotes

DO NOT DO BUSINESS WITH THIS COMPANY! THE 5 STAR REVIEWS ARE A COMPLETE LIE! while packing my belongings, one of the movers broke my table right in front of me and tried to hide the piece as if I wasn't watching! They gave me a set price on the phone, the moment the movers came to get my things, they were telling me about extra costs and having me sign things saying what I would have to "potentially" pay for once they delivered. I was given a 14 day window, I am now on day 13 and I haven't heard a word about the ETA of my furniture! I called the guy who was in charge when picking up my furniture, he blatantly lied on the phone. He said he just spoke with someone two minutes ago who said they loaded my furniture on a truck, but he didn't even have a clue who I was or what furniture I was having delivered. Once he realized he was caught in his lie, he laughed and hung up the phone. I give this company zero stars! The price sounds good at first, but by the time they tack everything on, you would have been better off paying the money to hire a more professional company! It definitely looks like a lawyer should be contacted, too many of us are having the same issues!

Very poor service. My furniture was damage and some completely missing. The claims department is a joke. They go by the weight of items .60 cents per pound. They tried giving me 39.00 for the damage and lost items. Taking them to court. Dont use them. It look them weeks to get my furniture.

We relocated from D.C. to Oregon last fall and made the mistake of entrusting Suburban Relocation Systems with our move. It seems that the driver, Avi, decided to make several previous deliveries in the pouring rain and neglected to do anything to protect the items in his truck, with the result that several of our possessions arrived damaged or unusable. Most upsettingly, our vintage credenza suffered extensive water damage, and our expensive (by our standards, anyway!) foam mattress arrived completely soaked. To add insult to injury, the movers then unwrapped the mattress, allowing it to seep water all over the floor, and completely neglected to mention the issue. Had I not walked into the bedroom and noticed the standing water on the floor, they would have left it to ruin our floors and us with the task of removing and disposing of it. Our experience filing a claim with them has been equally jaw-dropping. From our claims processor's cavalier response that "Unfortunately accidents can happen that is why they are called accidents", to their deafening silence when we inquired about hopefully recovering a picture box containing framed art prints which we discovered was never delivered, to their failure to process our claim within the 120 day window required by federal law, Suburban Relocation Systems has been a nightmare to deal with. But, hey, if paying people to damage your property and then ignore you is your thing, then by all means, work with them. Who doesn't love sitting down after a long day of work to file consumer protection complaints?

This company is great! Moved from Virginia to Texas and it was as perfect a move as they get. Arrived on time to pack and load, got my stuff to Texas in less than a week, unloaded and placed all my stuff, reassembled everything, and not a single thing was missing damaged, or broken. I hadn't moved in 25 years. Sharon handled it for me like a perfect professional, the price was right, and everyone on both ends of the move were punctual, respectful, courteous, and professional. Highly recommend Suburban Relocation Systems!!!

Absolutely the worst experience ever. Thieves and blatant scammers. They have a three step scam process to take your money and steal your items. The first is the estimator who seems all nice until you send the deposit. He then disappears and doesn't reply to emails after he promised his service through the whole process. Then the moving company comes and forces you to sign a blank sheet so they can later add items and increase the price. If you do not sign the sheet, they will not pack your items. They then take your things and give you zero communication as to when they will deliver until 12 hours before. They then charge extra since they didn't actually map the location as they try to take a semi into a residential neighborhood. At this point they hold your items hostage as a girl calls you and says "its better you pay now or this will become a long issue and your items will not be delivered". After this is all said and done, items are damaged and over $1500 worth of snowboarding gear mysteriously disappears. Massive scam and worst experience ever. Stay far away from them.