Suddath Relocation Systems Of Texas INC Info | Compare Moving Quotes

Extremely disappointing experience. I was rushed to sign papers, my questions were brushed off in the moment and I was told inaccurate info in order to sign the contract. Then during the move, our nice furniture was dropped, tossed around, carried up stairs with no padding, and multiple items (worth thousands of dollars) arrived dented, scratched, and damaged. The movers were fighting with each other the whole time and there was a palpable tense, hostile energy during the entire two day move. I felt scared and anxious the whole time. I filed a claim on the damaged items and am pending a response. I will only get ¢60/pound based on the weight stated on the inventory which I was initially told “did not need to be accurate.” I wish I had saved the $3,000 and rented a u-haul to do it myself. I’ve moved 5 times in the last 15 years and have never had furniture damaged (at all, let alone to this extent) or felt so overwhelmed in the process. Update: about a week after my move, I filled out a survey emailed to me my the company and detailed my experience. A customer advocate reached out and listened to me and validated that this experience was completely unacceptable. She took detailed notes so they could follow up and retrain their employees and I was also reimbursed for approximately 40% the cost of the move.

We did a relocation from NJ, to TX and the crew was really careful with all our stuff. From the packing to the moving everything went smoothly. The crew was always on time so no need to be waiting for them hours. Totally recommend it.

We used them for a commercial project move and they didn't communicate properly to the movers and drivers out of state and the movers sat around and even laid down on the floor while others worked around them. The 4 movers left over an hour and half early from what was agreed upon and then Suddath refused to credit that time back. Extremely unprofessional and lack integrity. It was embarrassing to our client that they had to have their own executives move things due to Suddath movers being lazy.

We interviewed several moving companies for a local move. Most were charging hourly and it was obvious they were under estimating the time it would take to move. Suddath was a flat rate for a two day move (other companies said it would take 6-8 hours). We went with Suddath for the peace of mind even though looking at the estimates they were higher because we knew it would not go over that. The move took all of two full days for the and our crew was awesome and hustling non stop (so that showed us the other companies were way off). They made sure our stuff was protected and moved safely. We could not have asked for a better moving experience.

Had a project that Suddath help us service our customer. Server racks got properly serviced and relocated according specific needs and on time.