talon towing and transport llc

Talon Towing treated me like Gold!!! Saved me BIG Time!!!! Sooooo lucky they came to my rescue as AAA did not!! They even fixed my truck so I could get back to NJ!!! Thank You Talon Towing!!!!!💖💥🙏🏼💕

Great experience! I called three other tow places with a request to tow my camp trailer after breaking down on the highway and they all said they couldn't do it and to call Talon. The spotty reviews made me hesitant, but I'm glad I did! Zack had a great attitude and handled a strange tow job very well. He drove it 80 miles back to my house and helped with an unconventional unloading situation. It cost more than I thought it would, but they were the only ones in town that could do that job and offered swift assistance. 5 stars!

Scott was awesome... got to us fast, figure out how to lift our Sprinter van to not damage it and got our family off I-75 and to a much safer place. Can't thank him enough for all Talon did for us that night.

It was absolutely awful!! My 86 year old dad and I were rear ended by a wreckless driver on our way to our vacation spot in North Fort Myers and the car was totalled and towed by the police to Talon. It was nothing but a nightmare from that point forward. We ended up transported by ambulance to the hospital without any of our meds or belongings. Beat up and bruised and in pain but we did not require hospitalization and were discharged. We were assured by police that we would be able to get our meds and breathing machines that night. We called the tow yard but they refused to let us into the tow yard saying we would need to wait till Monday to gather our things. My dad has life sustaining medication and we both have our breathing machines which are vital to our health yet they did not respond and simply said no. I pleaded with the nurses at the hospital who then called the towing company who agreed to meet with me Sunday morning after 9:00 a.m but I needed to bring $50 cash to get in the gate.we didn't sleep because of the lack of meds and our breathing machines. Sunday I wasn't able to secure a rental but called all morning to the tow yard with no answer. I was able to get a ride one way from a friend who was passing through at 10 and arrived at the tow yard for 11. Empty and still no one answering the phons was left there with nothing and had to call the state police because we NEEDED our meds and machines. They were able to contact Talon who assured me they would be there for 1pm saying I missed my 9am appointment so I'd have to wait. I explained I was never told I had a 9am appointment but was told to call after 9 and no one was answering. I waited outside the gate laying on the pavement in the heat physically in pain and bruised from the accident till 1. Then 1:30 still no one came. I called the number again... He answered. I asked if he was coming. His response was "I'll get there when I get there you missed your 9am and I'm at church so I'll be there when I can". I asked when he thought that might be his response "I don't know at least another 45 minutes. I cried. Layed there in the sun and waited. I was at his mercy. My dad needed his meds. We needed our meds and machines. I had no clean clothes. 2:40 he arrived he was intimidating tall and strong looking and visibly angry. I struggled to get up. No sympathy. I was clearly ruining his day. Just a "come on you got the money in cash" and he ushered me into the office took the cash made me sign papers and pointed at my car. I was in agony crying not only from pain but the shock of seeing my mangled car and he simply said "get what you need quick". My bags were wedged between the back of the car and the seats where we were impacted. I had to pry them out. My ribs were on fire and my head pounding and my body barely able to maneuver to get the bags out he rushed me saying to take only what I needed NOW and to come back tomorrow when they were open during normal hours to get the rest. I explained that this WAS what I needed. He offered no help just angry words and a rushed attitude. I was able to struggle to get my bag and my dad's bag and our meds and stacked them out of the car. He told me to make sure I put the plastic back on so it didn't get rained on. And walked towards the gate. The tow yard is sand. I struggled to drag my things to the gate... No ride home yet. My phone battery at 8% and I needed to call for a ride. He simply waited for me to drag my things out past the gate entrance onto the pavement where I'd waited for him and locked the gate and left. No words just clearly relieved I was done. I never felt so un-important in my life. Thankfully I was able to request a Lyft from there home before my battery died but had to wait 45 minutes for it as I again sat with my things outside the gate. A little compassion would have gone a long way but there was none and I was made to feel like my needing to get medicines was a massive burden to him. He had no kindness despite what I'd just been through.

I want to thank everyone at Talon Towing for not kicking someone while they are down Everyone was kind and professional and went above and beyond to help my daughter with getting her car back after an unfortunate situation. An special shout out to JOSE and NICK for their assistance with not only changing the tire but rinsing the vehicle off as well