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the moving connection inc
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the moving connection inc

Google Reviews: 3.2/5

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icon_mdetailCall +1(303) 665-6683
icon_mdetailMap 1930 Central Ave Unit D, Boulder, CO 80301, United States
icon_mdetailNationwide DOT No.: 1379509

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Blogs

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How to Minimize Downtime When Relocating Your Restaurant?

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Reviews

Rate This Business
3.2
Average Rating
20%
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0%
20%
60%
The job was contracted out to a local Maryland company. People were nice enough, but the movers were rough with the belongings. Our furniture has war wounds from the move. They didn't have enough on the crew for the loading. Job started at 10AM and didn't not finish until 9PM. They ran out of room and one piece of furniture was left behind ...which I later returned to retrieve myself. The estimator seemed to take a swag at the size of the move. We didn't pay anymore, but like I said, they ran out of room on the truck. The overall price was much lower than the competitors. I see now that they sub contracted the job. I would recommend that if you use this company you check to see if they are doing the move or if it will be contracted out.
S
Steve
2/5 | 3 years ago
An unfortunate experience because North American Van Lines is so professional and has such a great team in Texas. This company, and their leadership are so unresponsive that we had to bring in a lawyer to aide us in the process. The damages and missing items can never be replaced. While it is an unfortunate circumstance for us it is even more unfortunate that this company is allowed to run like this. The longest communication times along with bad paperwork and a moving team that was rushed and left several scuffs. If at all possible-check with North American to ensure you do not have to work with the Moving Connection. We wish this company the best but the service provided was bottom of the barrel. Really put a damper on our move to Maryland and my late mother’s coffee table (which arrived completely broken on one end) can not be replaced. Just very sad and disappointed.
SA
Saron Asgodom
1/5 | 2 years ago
This was our 12th move and definitely the worst. Approximately 90% of our items had some type of damage. Many items broken/damaged beyond repair. Major missing parts to two if our beds (beds cannot be put together without these parts). Light colored (brand new) sectional not covered/wrapped in plastic. Arrived dirty. Crew that packed and loaded were very disrespectful and rude. Try to cram 2600 sq. feet plus onto one small truck. Taking patio furniture apart just to get it on the truck. Expensive bikes had wheels, pedals and other parts removed. Had to open every box in order to find everything and check for missing items. No logic to the packing. Items arrived weeks late. Communication has been very disappointing. Do not us North American or Moving Connection.
JC
Jennifer Cutlip
1/5 | 2 years ago
Every single person was friendly, helpful and professional. we got a reasonable quote for a cross-country move and that's exactly what we paid -- no increase. Dave became a father just prior to our move but still found time to provide some additional info and to stop be in our move out day to be sure all was going well. At our west coast destination, the two movers lugged a huge antique cupboard up 17 stairs along with other antique pieces and about 170 boxes or other containers! We wanted to take a video or photos because we were so impressed but we were all too busy. They were impressive! I recommend The Moving Connection - Upper Marlboro - without reservation or hesitation.
LC
Lynda Clarke
5/5 | 4 years ago
This was by far the worst experience I've ever had with any company. It took four and a half weeks for my household items (all of my stuff!) to be shipped to me. The length of the wait was upsetting, but the most annoying part of the experience was the customer service. My shipment was delayed because one of the drivers on their team got sick. I'm fully sympathetic to this given the pandemic. and I understand having to shuffle around to find another team given the circumstance. What is UNACCEPTABLE is the lack of communication from the coordinator. It took them a week to even tell me that they didn't have a driver, and I had to contact them about it. After many calls and voicemails with no response, (as well as calling their sales department and other extensions) I called North American Van Lines (of which they are a subsidiary). It wasn't until then that a driver was assigned to me. I got my things about a week later, but still almost no communication or details from the coordinator. They marked someone else's stuff as mine (I hope that person eventually gets their headboard and rug), and I'm honestly surprised they even prompted me to give a review. I would not recommend them to anyone. Absolutely unacceptable.
CB
Caryn Bell
1/5 | 4 years ago

FAQs

  • What services does The Moving Connection Inc offer?

    Ans: The Moving Connection Inc offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Can the The Moving Connection Inc disassemble and reassemble furniture?

    Ans: The Moving Connection Inc can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. The Moving Connection Inc will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the The Moving Connection Inc handle heavy and bulky furniture?

    Ans: The Moving Connection Inc carry moving and packing equipment to move complex shapes, and heavy items.

  • How does the The Moving Connection Inc ensure the security of my belongings during the move?

    Ans: The Moving Connection Inc ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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