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the van man

Google Reviews: 3.9/5

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icon_mdetailMap 2 Armonk St, Greenwich, CT 6830, United States

Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3.9
Average Rating
60%
0%
0%
0%
40%
Al was very helpful for me to get a decent SUV. He was very friendly and the SUV I bought was around $1000 cheaper than other dealers I checked. Thank you
RJ
Robert J Johncox Jr.
5/5 | a year ago
Bought a van for over 7k, had in the next day. They replaced with used parts that went after 2 days. Brought van back in, refused work saying nothing wrong. Requested to speak to manager, got attitude from employees and never received phone call. They dont stand by product, just give run around until warranty is up. Scammers!!!!
JP
Jennifer Peer
1/5 | 5 years ago
Excellent Customer service. Very friendly and knowledgable staff. They went the extra mile to help find what I was looking for even though it wasn't a van. I recommend them for any of your vehicle needs!
BR
Brian Rogers
5/5 | 9 years ago
I drove 5 hours to go see what he had because he put out ads for five trucks. Got out there to find they didn't have a single one of the five trucks so I found another one that was more then I wanted to spend. Once I decided on the van they took almost 4 hours just doing the paperwork and didn't really seem that caring we had another 5 hours just to get back home. They did give us some racks that were out back in their junkyard. We got on the road and less then a hundred miles down the road the mirror glass fell off because they had tried superglueing it on. The second we got back into town the check engine light came on and now the van is running rough. After multiple complaints they finally sent a mirror out, a USED mirror that is shattered across the bottom. I have no idea if they are under new ownership or not but the previous reviews do not coincide with the experience we had and his careless attitude tells me there are a LOT more customers out there that have the same problems. We're currently speaking with an attorney, I would highly recommend staying away from this place!
KR
Kevin Rafferty
1/5 | 7 years ago
this auto dealer has proven to me that Customer satisfaction is a high priority. I have been working with their agent Al. he is bending over backwards to help me obtain the vehicle I'm interested in. he has lowered the price and offered to come in on a Sunday if I wish to make it more convenient for me. as a disabled person.. it is refreshing to see see a buisness putting customer service over profit for a change. the purchase of this van would not have been possible without the efforts of al and Russel. thank you gentlemen for helping to get me one step closer to succeeding in my needs... you guys are awsome. anyone looking for a used vehicle need to visit your west ridge rd location.
KA
Ken A (kennyboy)
5/5 | 6 years ago

FAQs

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Is it necessary to tip the The Van Man?

    Ans: Tipping is optional. It depends on how you feel about the move, whether The Van Man handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • How does a The Van Man handle moves during bad weather?

    Ans: The Van Man take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. The Van Man will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • Does The Van Man offer free moving estimates?

    Ans: Yes, The Van Man offers free moving estimates.

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