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tom's towing and hauling llc

Google Reviews: 3.3/5

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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3.3
Average Rating
20%
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20%
60%
When I called the company they told me it will be a 45 min to 1 hour wait and after waiting for more than a 1 hour nobody came so I called the company again to confirm the time. I had to call them at least 5 times or so before they eventually answered my call and asked me to wait for another 15 min. So in total I waited for 1 1/2 hrs before the person came to fixed the car for a 10 min job. The jump start cost was $140 which also I thought it’s on an expensive side. I should have called more folks and saved on both time and money.
PA
Priya Agarwal
1/5 | 3 months ago
So I start by giving them credit for being the only tow service that accepted our ride from Mountain View to San Leandro over Labor Day weekend. The issues, however, were numerous from there. We ended up waiting for about 3 hours for the driver to arrive despite multiple assurances he was only 30-45 minutes away. When the driver arrived there was no room for either myself or my passenger to ride along, even though we told them there would be 2 passengers, so we had to call a Lyft ($50+) to get home. Once we got home and the car arrived, we were told we had to pay $600 when the quote provided to us was $400-450. At no point along the way, from the multiple calls to dispatchers to when the driver actually arrived and departed with the vehicle, were we told the price would increase. The truck that arrived also didn't have the dolly that we were told would be used to tow the vehicle since the back wheels were essentially immobile. UPDATE: The reply to this review claims a flatbed was sent- it was not. It was a standard tow truck. See the attached photo.
AA
Andrew Adams
2/5 | 4 years ago
Left me at a gas station with no work being done worst company ever and tried to charge my card after the fact I would push my car before I ever called you again
HS
Hit Squad Mobb Money World Inc
1/5 | 4 months ago
I mad an appointment to have a car towed in san mateo between 630 and 730 in the evening and the truck never showed up. When I called the office and asked where the truck was I gave the woman on the phone the info and then was placed on hold for 20mins and then hung up on. I called the office again and got a different helpful person on the phone who said the truck was on its way to antioch but that the driver said he called and spoke to me and let me know. The driver never called spoke to me. I reset the appointment for 8am the next morning and again, the truck didn't show up. Thankfuly I was having a car towed from my home to a shop and not waiting on the side of the road somewhere.
BO
Bryan ONeal
1/5 | 2 years ago
Got locked out of my car and Tom's Towing saved my day! I was so impressed with the quality of service that I've recommended them to everyone I know. Good job!
RH
Rosie Hamilton
5/5 | a year ago

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Is it necessary to tip the Tom's Towing And Hauling Llc?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Tom's Towing And Hauling Llc handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Tom's Towing And Hauling Llc are easily available and moves are less expensive.

  • What days are Tom's Towing And Hauling Llc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • What areas does Tom's Towing And Hauling Llc serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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