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tom's towing and transfer llc

Google Reviews: 3.3/5

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iconBox tom's towing and transfer llc Information

icon_mdetailMap 110 Bank St, Creston, OH 44217, United States
icon_mdetailNationwide DOT No.: 2988644

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Blogs

3.3
Average Rating
20%
0%
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20%
60%
When I called the company they told me it will be a 45 min to 1 hour wait and after waiting for more than a 1 hour nobody came so I called the company again to confirm the time. I had to call them at least 5 times or so before they eventually answered my call and asked me to wait for another 15 min. So in total I waited for 1 1/2 hrs before the person came to fixed the car for a 10 min job. The jump start cost was $140 which also I thought it’s on an expensive side. I should have called more folks and saved on both time and money.
PA
Priya Agarwal
1/5 | 3 months ago
So I start by giving them credit for being the only tow service that accepted our ride from Mountain View to San Leandro over Labor Day weekend. The issues, however, were numerous from there. We ended up waiting for about 3 hours for the driver to arrive despite multiple assurances he was only 30-45 minutes away. When the driver arrived there was no room for either myself or my passenger to ride along, even though we told them there would be 2 passengers, so we had to call a Lyft ($50+) to get home. Once we got home and the car arrived, we were told we had to pay $600 when the quote provided to us was $400-450. At no point along the way, from the multiple calls to dispatchers to when the driver actually arrived and departed with the vehicle, were we told the price would increase. The truck that arrived also didn't have the dolly that we were told would be used to tow the vehicle since the back wheels were essentially immobile. UPDATE: The reply to this review claims a flatbed was sent- it was not. It was a standard tow truck. See the attached photo.
AA
Andrew Adams
2/5 | 4 years ago
Left me at a gas station with no work being done worst company ever and tried to charge my card after the fact I would push my car before I ever called you again
HS
Hit Squad Mobb Money World Inc
1/5 | 4 months ago
I mad an appointment to have a car towed in san mateo between 630 and 730 in the evening and the truck never showed up. When I called the office and asked where the truck was I gave the woman on the phone the info and then was placed on hold for 20mins and then hung up on. I called the office again and got a different helpful person on the phone who said the truck was on its way to antioch but that the driver said he called and spoke to me and let me know. The driver never called spoke to me. I reset the appointment for 8am the next morning and again, the truck didn't show up. Thankfuly I was having a car towed from my home to a shop and not waiting on the side of the road somewhere.
BO
Bryan ONeal
1/5 | 2 years ago
Got locked out of my car and Tom's Towing saved my day! I was so impressed with the quality of service that I've recommended them to everyone I know. Good job!
RH
Rosie Hamilton
5/5 | a year ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Who will bring the packing supplies?

    Ans: Tom's Towing And Transfer Llc will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Tom's Towing And Transfer Llc are easily available and moves are less expensive.

  • What days are Tom's Towing And Transfer Llc open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

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