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top notch movers brooklyn ny

Google Reviews: 4.6/5

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icon_mdetailMap 1361 Pacific St, Brooklyn, NY 11216, United States

Seattle Moving & Storage
5/5
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DOT No.: 4025637
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Extra Mile Van Lines
5/5
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DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

4.6
Average Rating
80%
0%
0%
0%
20%
Do NOT use Top Notch Movers. Top Notch San Antonio DOES NOT RATE ANY STARS. The one star rating is required to write a review. This company DID NOT provide a "quality and stress-free moving experience!", a quote from one of their reviews on the website. This was the worst move and they are IGNORING the damage claim. The Top Notch crew failed to properly prepare the items for moving, loaded the truck with brute force resulting in lots of damaged furniture and other damaged personal property. The Top Notch management is NON-RESPONSIVE to the damage claim. When the truck was full on moving day, they drove off leaving numerous items sitting in the driveway leaving us responsible for moving the items ourselves. During a telephone conversation in July, Diego, manager in San Antonio said "damaged means it cannot be used any more." What a totally ridiculous statement. Good bye customer service. Long version- The crew showed up and began filling the truck with the speed of a bad NASCAR pit crew. The crew members ran out of packing materials very quickly, and just appropriated our sheets and towels for packing. The sheets and towels are ruined due to adhesive from the packing tape stuck to the fabric. The crew wrapped some of the furniture in plastic wrap, but no effort was made the cover dining/kitchen room chairs, tables, mattresses (ironically an unused king size mattress protector for moving was left among our belongings when the truck was unloaded), bookcases, etc... Mattresses arrived dirty, ripped, and the power cord for the Select Number bed was missing (the bed is useless without the power cord). There was a brief rain shower mid morning and furniture sitting outside was rained on. One dining room chair (Circa 1930's) is now scratched and the finish is ruined from being loaded wet. A refrigerator, less than one year old, has multiple dents on the front and sides. Same with the upright freezer that has been inside and was like new. The kitchen table has scratches, scrapes and gashes. The crew did not remove the records from the antique Victrola which might have been okay, if they had not turned it upside down while loading it into the truck. Originally, Top Notch Movers arrived at our home with two box trucks. At some point the second truck left. When the truck they were loading got full, I watched in disbelief as the crew shoved with great force a flat iron grill, and a pellet smoker through the shelves of a bookcase in an attempt to make them fit. The bookcase has huge gashes/hunks missing from the shelves and supports. The front leg of pellet grill was twisted and bent under. Shameful. No respect for us, the client or our property. I came outside as the truck was driving away and realized that the crew left behind bed rails and cross supports, the vacuum, ironing board, boxes, and various other items as the truck was full. We were left responsible for moving the remaining items. Several emails have been sent to the San Antonio and the Corpus Christi Top Notch Movers (the Corpus Christi crew unloaded the truck) to discuss repairs to the damaged furniture and reimbursement for some items. Crickets, no response. Diego, manager at San Antonio office did speak with us in July and when asked about what the next steps were for getting the damaged furniture repaired, responded with "damaged means it cannot be used any more." What a ridiculous statement. Diego did offer to have a third party contractor pick-up the damaged furniture for repairs. We have utilized moving companies in the past, and they do not attempt to take back to their shop a 7.5 foot tall round front display cabinet, the sofa, two recliners, two dining room tables, 10 chairs, etc... Repairs are made onsite. I even research and provided to Top Notch the name of a third party vendor who does onsite repairs for the majority of the movers in the Corpus Christi area. No response from Top Notch Movers. We are still waiting..... Select another company unless all your property came out of a dumpster.
JT
Janet Thelen
1/5 | 3 weeks ago
These guys are top-notch! I would highly recommend using their services. I was desperate to find affordable and professional movers in a short time frame. I spoke to Diego and he made it happen. His team moved my entire office and they did an amazing job! There were no bumps scratches or nicks on any of my office furniture. Great job, Top Notch Movers!
TY
Toni Young
5/5 | a week ago
These guys did an amazing job on getting us moved. The crew was fast and professional and made sure our stuff was loaded and unloaded without damage. We will definitely be using you guys again in the future!
AG
Alex Guzman
5/5 | a month ago
Top Notch Movers did a great job moving my daughter today. They showed up on time and did a wonderful job! Thank you so much for accommodating us at the last minute. We will definitely use Top Notch Movers again.
SW
Stephanie White
5/5 | a week ago
Top Notch Movers is professional, courteous, on time, and efficient. I highly recommend them. I have used them 4 times in the last 4 years and they provide excellent moving services at a reasonable price.
EA
Ellen Akers
5/5 | in the last week

FAQs

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • Can the Top Notch Movers Brooklyn Ny disassemble and reassemble furniture?

    Ans: Top Notch Movers Brooklyn Ny can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • How does the Top Notch Movers Brooklyn Ny handle heavy and bulky furniture?

    Ans: Top Notch Movers Brooklyn Ny carry moving and packing equipment to move complex shapes, and heavy items.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the Top Notch Movers Brooklyn Ny are easily available and moves are less expensive.

  • What areas does Top Notch Movers Brooklyn Ny serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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