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trailer rental at u-haul

Google Reviews: 3.3/5

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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
146 S Country Club
DOT No.:
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3.3
Average Rating
40%
20%
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40%
Today after getting propane the worker asked me to pay over his phone for the propane. I have him my cc and super nice guy but not sure why he used his phone for me to pay
RL
RICK LEE 3
4/5 | 7 months ago
I just want to say thanks to all the phone and in person employees. We changed around the reservation somewhat and everyone made the process seamless. The main guy who works in store was so nice in changing my reservation. Then the following day, he helped my son and I check in the vehicle quickly to make it to the airport on time when my uhaul app encountered a technical error. Thank you!!
SM
Sarah McIntyre
5/5 | 2 months ago
Thieves break in to personal vehicles left in the lot. Employees know this and do not warn customers. There are no signs, cameras, security. Employees seemed sorry when I discovered my window smashed, but never said a word the previous day when I picked up the rental truck. They said it is a daily occurrence, that the rental vehicles are broken into and gas stolen, but the business owners seem to do nothing about it. I am seeking advice from my lawyer regarding this. My insurance deductible is $500- I will seek reimbursement for at least that amount, plus the pain and suffering due to not being able to lock it up for over a week due to no available appointments for glass repair. I have used this location in the past and left my car no problem. Will never use u-haul again.
SS
Sunny Skies
1/5 | 3 weeks ago
make sure the gas hose is connected before leaving the lot. Seems this is disconneted at night to prevent theft, but caused me to spill much gas when attempting to fill. the gas attendant told me I was the 3rd gas spill in a Uhaul truck at his location. You guys trying to hurt someone?situation was/is extremely unsafe. I was also told i would receive $25 credit for a different matter on my last rental I made a few days earlier. i still have not yet received. I've mentioned it several times to the employees buy they always say come back tomorrow. I've been back many times. they dont care.said i had to speak to manager, but he's not in. They were able to contact him when i called roadside assistance for gas spill. Im just glad i didnt catch on fire.
R
Ray
1/5 | a month ago
This UHaul facility, has been my best UHaul experience, to date. As long as I’m in the Bay Area, this will now be my facility of choice, especially thanks to Zach, the 1st one to take care of me, on my very 1st visit. Also, his manager (Javier), also gives me great service, when Zach isn’t available.
JP
John Portusach
5/5 | 3 weeks ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Is it necessary to tip the Trailer Rental At U-haul?

    Ans: Tipping is optional. It depends on how you feel about the move, whether Trailer Rental At U-haul handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. Trailer Rental At U-haul will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • What areas does Trailer Rental At U-haul serve?

    Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

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