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u-haul moving storage at kanis rd

Google Reviews: 2.8/5

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icon_mdetailMap 7618 Kanis Rd, Rock, AR 72204, United States

Seattle Moving & Storage
5/5
1585 McNeil St, DuPont, WA 98327
DOT No.: 4025637
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Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600 RESTON, VA 20190
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

2.8
Average Rating
40%
0%
0%
20%
40%
Wow! They went above and beyond with the service today! My boss ordered boxes for me to pick up. She ordered a pallet of boxes and I drive a small Buick. Best case scenario, 3 trips in my car or rent a van. But they had a better idea...they hooked up a little trailer to their pickup and delivered the boxes to my store! I really appreciate everything! Thank you for the great customer service!
RK
Raymond Kelly
5/5 | a month ago
The blonde short hair lady with tattoos did not have good customers service she was very unprofessional about directing customers to there parking spots . More than 10 customers pulled and thought it was ok to park in a certain area and she continually disrespected customers by having an attitude while asking to love cars
DJ
Devin Jackson
1/5 | 3 months ago
Staff was polite, friendly, and respectful. Knowledgeable on the overall renting process. Ran into an issue with a combination lock on the back of the truck I rented. It took a good 30-45 minutes to get it cut off (by U-Haul staff), but they extended my rental time to accommodate for the time lost. Checkin was easy and hassle free. Had my emailed receipt before I left the truck. Nice, nice group of individuals. Plan to rent here for future moves.
BD
Benji Davis
5/5 | 4 months ago
We dropped off a moving truck at this location and stored our belongings for about 3 months. Our items were untouched and in there same condition when we picked them up as when we left them. Just a heads up, the individual units do not appear to have any lighting whatsoever beyond that of the hallway, at least ours did not. Our problem occurred when we closed our account for the storage unit. One of the reasons we chose U-Haul to store our belongings was because of a "First Month Free" promotion they were running. This was never applied for us and we were charged for the first month. When we brought this up with staff, the lady admitted that it was her mistake, as she had checked us in when we moved our stuff into the unit. She and the other staff member told us that we could not be given the value of the promised first month, but offered the same discount on any future storage unit, as the offer "has no cash value." They had no problem taking our money, but cannot give us the offered promotion.
GG
Gray G
2/5 | 2 months ago
Y'all from Lillie to the little short lady with the short hair cut in the front AVOID THIS PLACE. go to university Ave IF YOU CAN. This place is ruined! The store manager Chris York left what does that say. Unprofessional. Unorganized. Unorthodoxed. Unconventional. A HUGE inconvenience. The storage units are DISGUSTING and falling apart. I was late on my unit, proof my bill and late fees and the STILL continued to do an illegal lockout of my property and refused to remove their lock from my possession(s). Long story short AVOID THIS PLACE at all cost. They're RUDE to loyal paying customers and they will move just a lil quicker if you get police enforcement involved. I'm currently getting my lawyer involved in this incident. I also am making a complaint on this store and it's affiliates. I'll never do my business with UHUAL ever again. I'm currently getting my things out of their facility! :)
CG
Crystal Green
1/5 | 4 months ago

FAQs

  • Who will bring the packing supplies?

    Ans: U-haul Moving Storage At Kanis Rd will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any items that the U-haul Moving Storage At Kanis Rd will not move?

    Ans: There are many items that U-haul Moving Storage At Kanis Rd will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that U-haul Moving Storage At Kanis Rd is not authorized to move.

  • Can the U-haul Moving Storage At Kanis Rd disassemble and reassemble furniture?

    Ans: U-haul Moving Storage At Kanis Rd can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • How are fragile items handled by U-haul Moving Storage At Kanis Rd?

    Ans: U-haul Moving Storage At Kanis Rd uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

  • Can I make changes to my move date with U-haul Moving Storage At Kanis Rd?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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