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u-haul moving storage of chester

Google Reviews: 3.9/5

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icon_mdetailMap 1600 Highland Ave, Chester, PA 19013, United States

Seattle Moving & Storage
5/5
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Extra Mile Van Lines
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3.9
Average Rating
40%
0%
0%
20%
40%
The staff at this site was exception both at pick-up and drop-off. I accidentally left my laptop bag in the truck (with my laptop in it) when I returned the truck. They quickly found it - contacted me (I hadn't realized that I had left it in the truck). They secured it in the office for me and we're so great when I got back to retrieve it. They were also kindly worried about a cup that I had left on the curve while doing my online check in. Another driver had jumped the curve and hit it. Fortunately the cup was fine. I rent trucks frequently for work events. I have used a dealer much closer to my home typically. However, your staff was so amazing that I am going to use the Chester location from now on. It is close to my work storage unit, but your staff are what won my business. Also, the trucks are always clean and the site feels safe and secure. Phil was amazing at both drop off and pick up. So good to contact me and keep my laptop bag safe. I believe it was Tina who gave it to me when I went back to pick it up. The whole crew were fantastic. Friendly, helpful and nice.
HM
Holly Maddams
5/5 | 4 months ago
DO NOT RECOMMEND. My friend had a storage there, she canceled & paid for the last month. They called her a couple of days later saying that they cleared out the entire storage unit ( which was not in the cancel agreement ). When she expressed she had important things in there they told her the dumpster was still there & she can get her stuff out of there. When she arrived only certain things were missing from storage as if things had been stolen. When she called corporate, The U-haul store manager called her & started being very rude & nasty & told nobody stole her things & she’s lying.
AW
Azmere Williams
1/5 | a month ago
Beware of storing your card information here; my bank notified me that this branch has made 4 unsuccessful attempts to debit my account (at various times and varying amounts) in one day. In addition, make sure “You” know the accurate mileage & route that you are traveling because if you are given a miscalculation, it could put you in a bind. They will tell you that you will be blamed if you raise an issue, and you will still be expected to pay.
DM
Domonique Massie
2/5 | 2 months ago
Beware of this location, they will try to steal your belongings and your money !! I expected nothing less from a chester location. If you have an option to rent a storage unit somewhere else , take that opportunity because your belongings nor your credit card information will not be safe at this chester location !
CT
Cristina Tucker
1/5 | a month ago
I didn’t have a reservation but they were able to accommodate me. It was a smooth process. The manager was very down to earth.
RG
Ramika Guillory
5/5 | 4 months ago

FAQs

  • What services does U-haul Moving Storage Of Chester offer?

    Ans: U-haul Moving Storage Of Chester offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. U-haul Moving Storage Of Chester will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • Does U-haul Moving Storage Of Chester offer free moving estimates?

    Ans: Yes, U-haul Moving Storage Of Chester offers free moving estimates.

  • Can I make changes to my move date with U-haul Moving Storage Of Chester?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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