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u-haul moving storage of east providence
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U-haul Moving Storage Of East Providence Info | Compare Moving Quotes

Google Reviews: 3.2/5

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icon_mdetailMap 740 N Broadway, Providence, RI 2914, United States

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Reviews

Rate This Business
3.2
Average Rating
40%
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40%
Payed 500$ to have a simple hitch service installation. Below I have images of the absolutely unacceptable service done in my wife’s car (Land Rover Discovery). Contacted Customer Service and currently waiting for solution! Save your money and headache!
RG
Raphael Gorgone
1/5 | 4 weeks ago
Had a trailer hitch and wiring installed here. The brake lights did not work. Brought it back thinking maybe it was hooked up wrong. Called ahead and they said I could just come in. Went in and was told they wouldn’t even look at it. The surly man hehind the counter was incredibly rude about it. Saying I needed an appointment. I had called ahead and was told I didn’t. They needed to order new wiring, come back next week. Was told it as covered under the warranty. It sure should be! It NEVER worked. Came back today and was told that it wasn’t covered and that I had to PAY to replace wiring that never worked in the first place!!! What choice do I have? The darned thing doesn’t work and never did and I cannot safely tow anything with it. Their incompetence is only exceeded by their utter lack of customer service. There is a good reason they have so many bad reviews here and on yelp. My last car I had the tow package installed by cap city in Warwick. They were professional, courteous and did it right the first time. If you need a hitch do yourself a favor… go to cap city and have it done right.
LA
Louise A
1/5 | a month ago
The gentleman that checked me in was extremely professional and friendly. This is the first time I’ve had to rent a vehicle to move in a long time and the experience was phenomenal. I’m not sure of the gentleman‘s name but he was probably in his mid 60s and had a beard. 10 out of 10 satisfaction
CR
Craig Ressler
5/5 | 5 months ago
This location has really great staff who have the time to help you with the rental process. So nice to arrive and be able to quickly complete all the paperwork. The truck and supplies were ready to go on a really busy moving day. Great experience
DL
David Larson
5/5 | 2 weeks ago
Overall the process of renting a 10 foot truck was relatively straight forward at the East Providence/ Broadway U-Haul. I was able to make and then modify the reservation online, and/or over the phone. When I showed up, I was able to do the paperwork relatively quickly. The young man who helped me was pleasant, but I think he could have come out briefly to the truck with me to go over a few things like how to open and lock the sliding door to the storage area of the truck, where to tie things down, how to operate the AC, how the gas cap just opens manually, etc. I was able to figure them out, but it should be a regular courtesy part of the rental.
MG
Myles G
4/5 | 3 months ago

FAQs

  • What services does U-haul Moving Storage Of East Providence offer?

    Ans: U-haul Moving Storage Of East Providence offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • How does a U-haul Moving Storage Of East Providence handle moves during bad weather?

    Ans: U-haul Moving Storage Of East Providence take all necessary steps to ensure the safety of your belongings during bad weather. During bad weather moves, all the items are packed in waterproof materials, and safe transportation is ensured.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the U-haul Moving Storage Of East Providence are easily available and moves are less expensive.

  • How does the U-haul Moving Storage Of East Providence ensure the security of my belongings during the move?

    Ans: U-haul Moving Storage Of East Providence ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.

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