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u-haul moving storage of elmira
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U-haul Moving Storage Of Elmira Info | Compare Moving Quotes

Google Reviews: 2.3/5

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icon_mdetailCall +1(607) 796-2621
icon_mdetailMap 2494 Corning Rd, Heights, NY 14903, United States

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Reviews

Rate This Business
2.3
Average Rating
20%
0%
0%
20%
60%
Had a great experience getting the 10’ foot truck. My rental unfortunately had some battery issues and I was stuck at the outlets for 1.5 hours waiting for a service truck from bath. That’s fine and all, my poor experience came when I tried calling the local facility for assistance and was immediately placed on hold for 16-17 minutes until the facility closed at 7 with no answer and I was unable to call them back. Meanwhile I had someone else calling every couple minutes or so and they received the same treatment. I was optimistic about the situation but very displeased overall. Tow truck arrived at 830 and replaced the battery while tightening other connections and I was on my way. Big thanks to All-Season Tire for making the drive.
CK
Christopher Kelly
2/5 | a month ago
We were an *hour* late returning the truck (had to move all our belongings on our own, stayed up almost all night moving but we just couldn’t have it done in time) and in return they charged us for an ENTIRE extra day, as well as tacking on several other petty charges such as the gas tank being a gallon below what they wanted, and for driving a few miles over what we initially expected. The $115 we were expecting to pay ended up being almost $250 because of an extra hour and the one gallon of gas the truck was lacking. I understand that they’re running a business, and we were more than ready to pay a late fee or charge for the extra miles. But to almost double our total? When the truck lost a gallon or two of gas on the way from the gas station?? I would save your money and rent a truck somewhere else. At this location, they clearly care more about tacking on petty charges to make a quick buck more than they value a reasonable customer experience.
BB
Brady Bargesser
1/5 | 2 months ago
WORST experience ever!! I would give them 0 stars if I could. The truck I received was in poor condition, with excessive mileage and a broken air conditioner. I've already arranged for two guys to assist me with the relocation, so I don't have time to go back and deal with them. I will NEVER use U-Haul again from this location!!
MA
M Asim Qamar (Asim)
1/5 | a year ago
Not this particular place but uhaul in general sucks as a company. You can never get a hold of a local person just wait on hold for the next available which takes forever. I do believe this is my last rental unless I'm desperate. Trying to rent a trailer is a real joy also(sarcasm).
SD
Steve Dawson
1/5 | 3 months ago
This is the biggest uhaul I've seen. I received thorough, professional service. While I was in line an angry Karen called. She was entitled rude and bossy. We all heard her because she was on speaker. It was busy so they were trying to multi task. The woman was angry because she had been put on hold each time she called as was I! That's what life is like. You wait patiently. Anyway. They answered her questions without emotion. Handled very well. Love Uhaul and really liked this store
MH
Marcia Ham
5/5 | 4 months ago

FAQs

  • What services does U-haul Moving Storage Of Elmira offer?

    Ans: U-haul Moving Storage Of Elmira offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Are there any items that the U-haul Moving Storage Of Elmira will not move?

    Ans: There are many items that U-haul Moving Storage Of Elmira will not move including cash, valuables, jewelry, sentimental items, and more. There is a list of items that U-haul Moving Storage Of Elmira is not authorized to move.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. U-haul Moving Storage Of Elmira will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How does the U-haul Moving Storage Of Elmira handle heavy and bulky furniture?

    Ans: U-haul Moving Storage Of Elmira carry moving and packing equipment to move complex shapes, and heavy items.

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