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u-haul moving storage of jackson
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U-haul Moving Storage Of Jackson Info | Compare Moving Quotes

Google Reviews: 3.3/5

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icon_mdetailCall +1(731) 256-6932
icon_mdetailMap 732 Old Hickory Blvd, Jackson, TN 38305, United States

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4.8/5
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DOT No.: 3709259
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Reviews

Rate This Business
3.3
Average Rating
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20%
This location on Jackson Street in Hayward is my go-to location & they've never let me down. Staff is always friendly & efficient. This time tho I got a van that had barely enough gas in it to get to the gas station & was filthy inside & out. That's the only reason for less than 5 stars. They did give me a bit of credit back on the final cost for turning it back in w/almost a half tank tho. I will still use them again.
RM
Rochelle Maselli
4/5 | a month ago
The experience here was terrible. I was 15 mins early for my reservation. They did not have the vehicle I was promised. Very poor attitude from the staff. "Saul" and "Juan". If that is their real names. I wouldn't know they did not have name badges on and with the level of service I wouldn't be surprised if they were just straight up lying. Anyway, his justification for not having the vehicle I was promised was, " he cant control if the customers return the vehicles on time". I would suggest not overbooking where you would have that issue. Sounds like this place has terrible managers and training. Go to Penske, its more expensive but WAY better overall!!!!
ag
andrew g
1/5 | a week ago
Customer service was EXCELLENT. Izzy was very thorough on the explanation of the contract and made it easy to understand. She guided me to a complete walk around of the vehicle to make sure there was no unreported damage. The move went very smooth and returning the vehicle was painless. Thank you Uhaul and Thank you to Izzy.
GJ
Gilbert Jaimes
5/5 | 2 weeks ago
The store representative that helped me was amazing. They made sure we had everything we needed and more. They explained everything in great detail so we knew what to expect. I also ended up having that same person(I didn’t get their name 😭) at checkout and that process was super smooth and stress free. Thank you very much to the amazing person that helped me. Your professionalism, kindness, and knowledge is what’ll bring my business back to this location.
SA
Shaniqua Anderson
5/5 | 2 months ago
Thank you Izzy for making our Pickup a breeze !! Very nice and accommodating worker who deserves a promotion for all her hard work !!! We were in and out within 10 minutes!!! I will definitely return for future services!!! 💕💕💕💕💕
MP
Michelle Padilla
5/5 | a week ago

FAQs

  • What services does U-haul Moving Storage Of Jackson offer?

    Ans: U-haul Moving Storage Of Jackson offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • How long does the move take?

    Ans: Long-distance moves take longer duration than local moves. Local moves can be completed within the day while long-distance moves can take 2-7 days depending on the destination.

  • What is the right time to schedule a move?

    Ans: It is recommended to schedule a move 2-4 weeks before the moving date. If you are moving during a peak season, book the move as early as possible to get affordable prices.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. U-haul Moving Storage Of Jackson will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • How are fragile items handled by U-haul Moving Storage Of Jackson?

    Ans: U-haul Moving Storage Of Jackson uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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