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U-haul Moving Storage Of South Cypress Info | Compare Moving Quotes

Google Reviews: 3.1/5

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Best Long Distance and Local Company Near By

Extra Mile Van Lines
5/5
1900 RESTON METRO PLZ, STE 600
DOT No.: 4163060
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NORTH AMERICAN MOVING EXPERTS LLC
5/5
10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952
DOT No.: 3929365
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Moving Ally
5/5
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Blogs

3.1
Average Rating
60%
20%
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20%
Customer service is great but I'm not satisfied with the way truck rent is charged. When I had reserved online, it showed 15 ft truck rental for $29.95 + tax and mileage charge of $0.89/mile. When I was picking up the truck at the location, I was told, I'd be charged $54.00 plus mileage if I return the truck at the same fuel level as when I pickup. At pickup time, fuel tank level was 1/8 th. They said if it's 1/8 th when I bring back, then I'll be charged $54.00 + mileage but if I bring back with fuel level at 1/4 th then I'll be charged $29.95 + tax + mileage as shown on web portal. They said it's UHaul's policy. Normally, if you bring back the vehicle with same fuel level as when you start, then there's no additional charge. I feel UHaul's policy needs correction.
MM
Mustafa Motiwala
4/5 | in the last week
Mr Phelps who helped check in my rental was awesome and hand down the friendliest and welcoming person I have ever dealt with in my many years of renting from Uhaul. If he isn't in charge of training your new hires at this location (or several locations) you need to reevaluate your operations. Wish I had 10 of him on my staff.
DD
Dan Davis
5/5 | a month ago
Nothing to improve. I’m very big on customer service and the gentleman that assisted me, provided exceptional customer service. Knowledgeable, helpful, and very professional. This goes to the gentleman that assisted me when I returned the vehicle. I received excellent service from this location. I’m definitely spreading the word and will keep this location as my go to Uhaul rental.
SN
Steven Nguyen
5/5 | 2 months ago
This company is so trash. When you are trying to talk to customer service, there is no option for account help. So your customers can have accounts online but you didn’t plan for anyone to help them with their account? I have been online for 1 hr and the only option that can help me talk to someone is only when I need a rental. Like how stupid can that be
BB
Belle Braiding salon
1/5 | 2 months ago
Everything about this South Cypress location was awesome! Starting with the U-Box rental and ending with the truck rental experience. 5 stars for this location!!
es
eduardo salivia
5/5 | 2 months ago

FAQs

  • What services does U-haul Moving Storage Of South Cypress offer?

    Ans: U-haul Moving Storage Of South Cypress offers a diverse range of moving services across the nation including residential and commercial relocation and more. All moving services are executed by industry professionals with years of experience.

  • Does anyone need to be available at the current location and destination address?

    Ans: Yes, you or your representative must be present at the time of pickup and at the new house. U-haul Moving Storage Of South Cypress will need to complete some paperwork and your directions to park the truck and proceed with the move.

  • When is the best time to move?

    Ans: The best time to move is weekdays and off-peak season. During this time the U-haul Moving Storage Of South Cypress are easily available and moves are less expensive.

  • Does U-haul Moving Storage Of South Cypress offer free moving estimates?

    Ans: Yes, U-haul Moving Storage Of South Cypress offers free moving estimates.

  • How are fragile items handled by U-haul Moving Storage Of South Cypress?

    Ans: U-haul Moving Storage Of South Cypress uses high-quality packing supplies to pack fragile items. They use special packing items like bubble wrap and Styrofoam balls to avoid movement.

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