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u-haul moving storage of west park
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U-haul Moving Storage Of West Park Info | Compare Moving Quotes

Google Reviews: 3.4/5

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icon_mdetailCall +1(406) 530-2309
icon_mdetailMap 1515 Grand Ave, Billings, MT 59102, United States

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Reviews

Rate This Business
3.4
Average Rating
20%
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0%
0%
80%
The complaints of many of my fellow uhaul renters are falling on deaf ears. I currently (but not for much longer) have a unit at 6040 Westpark Drive, and for the past few years me and others having issues with one of the current tenants that verbally threatens us and confronts us in a violent manner over petty issues. He has called a black employee the N-Word he has ran someone over in the parking lot and the only reason this is allowed is and I quote “He rents so many units from us”. I was planning on expanding my business with yall , but now I am moving out along with a fellow tenant who has expressed the same issues. The store manage Johnathan Moreno is aware of the issues (even the previous manager virgil) but his superiors only care about the unit rentals. So since yall expect us to deal everyday with this person we are terminating our rental and any future rentals with u-haul, along with advising friends, family and business associates to not support this location.
BR
Bruce Remington
1/5 | 5 years ago
The guy named Felix is very rude, They gave my booking to a lady and say they don’t have any more ride, and he act like he have a more Authoritative power, went to another u haul storage place. Thanks
bs
beki swaggz
1/5 | a week ago
I had an awful experience with the staff at this particular U-Haul location. They were extremely rude and provided no customer service whatsoever. In fact, I am considering taking legal action against one of the employees there. She insulted me, and I have recordings that can prove it. Moreover, they attempted to overcharge me for their services, and I had to remind them of the agreed-upon price. Sadly, I don't think I will be using U-Haul again because of such unprofessional employees at this location.
SM
Samuel Mebrahtu
1/5 | 8 months ago
easy to work with staff, very easy to book using the app, everything went very smooth.
HL
Hao Liu
5/5 | a month ago
Save your time and go to a different location. They have the worst customer service I have ever experienced.
PP
Pedro Perez
1/5 | a month ago

FAQs

  • Who will bring the packing supplies?

    Ans: U-haul Moving Storage Of West Park will bring high-quality packing materials for all the items listed in your inventory list. These supplies include moving boxes of different sizes and strengths, packing sheets, packing tape, bubble wrap, and more. For delicate and fragile items, specialized packing supplies will be used.

  • Are there any additional fees besides the moving quote?

    Ans: Yes, several costs can be added to your moving quote, such as shuttle service fees, fuel surcharges, storage services, etc. These charges are depending on your moving requirement.

  • Is it necessary to tip the U-haul Moving Storage Of West Park?

    Ans: Tipping is optional. It depends on how you feel about the move, whether U-haul Moving Storage Of West Park handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.

  • How does the U-haul Moving Storage Of West Park handle heavy and bulky furniture?

    Ans: U-haul Moving Storage Of West Park carry moving and packing equipment to move complex shapes, and heavy items.

  • Can I make changes to my move date with U-haul Moving Storage Of West Park?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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