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u-haul moving storage of willow bend

Google Reviews: 3.1/5

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u-haul moving storage of willow bend Information

1501 Dallas Pkwy, Plano, TX 75093, United States

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Seattle Moving & Storage

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1585 McNeil St, DuPont, WA 98327

DOT No.: 4025637

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10973 S US HIGHWAY 1 PORT ST LUCIE, FL 34952

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1525 NW 3RD ST STE 8

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Blogs

A girl looking at a portrait of a woman in an art gallery

Rebranding After Relocation: How Moving Impacts Your Art Gallery’s Identity

Relocating an art gallery presents the perfect opportunity for a fresh start, and rebranding after relocation can be a powerful tool for growth. Moving to a new area brings new audiences, tastes, and cultural influences that can shape the gallery’s identity.

Long-Distance Movers Guaranteed Delivery Dates, moving delivery services

Long-Distance Movers with Guaranteed Delivery Dates: What You Need to Know?

Moving to a new destination can be challenging, but selecting the right movers can make all the difference. In this blog, we guide you through the process of choosing long-distance movers with guaranteed delivery dates, covering everything from hidden costs to essential insurance and clear communication. Let us help you ensure a smooth and timely relocation!

Moving and Packing Supplies, packing and moving supplies

Must-Have Moving and Packing Supplies Checklist

Moving soon? Having the right packing supplies is the key to a smooth and stress-free move. This blog covers a must-have checklist of essential moving supplies, including sturdy boxes, packing materials, labeling tools, and moving equipment to keep your belongings safe and organized. Plus, find tips on where to get quality packing supplies and how to make your move more efficient.

Best Time of Day to Move

Find out the best time of day to relocate with our expert tips, from avoiding traffic to securing a smooth transition. Learn how to plan effectively, prevent common mistakes, and ensure a stress-free relocation experience. Understanding the optimal times for relocation can help you save time, reduce costs, and avoid unnecessary stress.

6 Different Types of Moving Companies

Choosing the right moving company is key to ensuring a smooth and stress-free move. In this guide, we break down the different types of moving companies, provide tips on selecting the best one for your needs, and offer helpful advice on factors like costs, timing, and the specifics of your move.

Linear Foot Measurement, calculate linear feet, linear foot pricing

Why Knowing About Linear Foot is Important When Moving?

Learn how understanding linear feet can help you save money and plan your move more efficiently. This guide explains what linear feet is, how it impacts moving costs, and tips on optimizing space to reduce expenses during your relocation.

Reviews

Rate This Business

3.1

Average Rating

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60%

Had a great experience overall booking a trailer for moving some small items. Jessica in reception was professional, explained everything well and I was quickly on my way. Plus the gentleman in the yard whose name I didn’t get, was extremely nice and helpful hooking the trailer up for me. Even the return was great except the app crashed as I was completing it. Overall it was a great experience and I’ll definitely be back.

Sam

5/5 | 11 months ago

I was a little hesitant to rent in this location because of a low review but thankfully did! It was my first time to rent a uhaul ever and the process was easy and smooth. I drove a10’ van and it was easy to drive, it had a working heater and ac! The only missing is a visor on the driver side. Will definitely come to this location again!

Maria Hollaway

5/5 | 10 months ago

When I returned the vehicle I was overcharged. I called and was told rudely they are short staffed and it’s nothing they can do call 1800 UHaul. I asked to speak to the manager and she hung up ( white lady 50’s)I went there and the black lady 50 was rude as well. When I was talking to the manager she tried to rudely interrupt. The only person with common sense is the manager. He was professional and courteous black guy.. They need training on listening for comprehension not to respond. The two lady’s were trying to make Uhauls mistake my fault. Staffing issues is a UHaul problem not the customers. Everyone please check your mileage it might be a company practice to keep it until you ask for your refund. Anyone else have this issue?

Javar Wright

1/5 | 3 weeks ago

Go to any other location nearby. Avoid this place. They overcharged for multiple pieces of rental equipment, have terrible customer service, no staff available ever, and they literally put me on hold three time when I was trying to resolve this with them and they just hung up on me while on hold. They put me on hold for another 25 minutes and they are very unprofessional. Low quality customer service at its lowest possible form. They need to up their game here. It’s depressing to see something like this in Plano. They even tried to charge us for like $200 worth of furniture pads which we never reserved. We have to wait an extra 30 minutes because they couldn’t even access the app or the contract. Like what in the world. Get it together people.

Doctor Cho

1/5 | 5 months ago

A couple of weeks ago, I was making a big move across the country and visited this location to pick up a rental. I was not only stressed about the move but also anxious about driving a 15’ U-Haul with Auto Transport over 2000 miles. When I arrived at the lobby, the lady who helped me seemed almost bothered that I was there, but finally asked what I needed. She walked me through the check-in quickly and asked, “Are you putting your car on yourself?” I asked if it was hard to do, to which she explained that they print everything out so it shouldn’t be. We finished the check-in, and she quickly pointed out where my truck and the auto transport were (they were not attached to each other). Mind you, I had never attached a trailer before. I looked confused, so a worker stepped in to help and offered to attach the trailer and pull them both around. On our way out, he asked if I needed help putting my car on, to which I responded, “sure!” He pulled the truck and trailer around, and I pulled my car on with his assistance. He started attaching the straps and chains when suddenly, the lady came running out of the store yelling, “OH NO, DO NOT HELP HIM. IF HE WANTS HIS CAR ATTACHED, HE HAS TO PAY EXTRA! HE DIDN'T PAY FOR THAT!” The guy assisting me looked at me in disgust and said, “Really? You thought I was going to do this for free?” I apologized and explained that I had no idea it was extra to put my car on because I didn’t know how to do it. I told the lady that I would pay, but she turned around and walked away from me. I asked if she had my card on file, and she said, “yes,” then walked into the building. The guy continued attaching my car, and then the lady came back out and took pictures of everything. I got in the U-Haul and drove off, realizing that I had NEVER experienced such horrible customer service. It was NOT OKAY. I was embarrassed, stressed out, and felt like a CRIMINAL. After looking at similar reviews about the customer service, I noticed a pattern, particularly with “Jessica” and her treatment of people. I decided to call corporate U-Haul to voice my concerns, only to find out that she is the GENERAL MANAGER! I also learned that U-Haul DOES NOT charge for attaching the car onto the auto transport, and I was never charged for this service! I was told I would be contacted by her manager but have yet to be contacted, which shows how little the entire management/ownership of this location cares about their level of service. DO NOT SUPPORT THIS LOCATION!

Danny

1/5 | 3 months ago

FAQs

Is it necessary to tip the U-haul Moving Storage Of Willow Bend?

Ans: Tipping is optional. It depends on how you feel about the move, whether U-haul Moving Storage Of Willow Bend handles it well or gives you a hard time throughout the move. If you wish to tip, you can explore this article to learn more.
Does anyone need to be available at the current location and destination address?

Ans: Yes, you or your representative must be present at the time of pickup and at the new house. U-haul Moving Storage Of Willow Bend will need to complete some paperwork and your directions to park the truck and proceed with the move.
When is the best time to move?

Ans: The best time to move is weekdays and off-peak season. During this time the U-haul Moving Storage Of Willow Bend are easily available and moves are less expensive.
What days are U-haul Moving Storage Of Willow Bend open?

Ans: To check our operating hours, please visit our website or call us at the number given on the website.
What areas does U-haul Moving Storage Of Willow Bend serve?

Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.

u-haul moving storage of willow bend

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u-haul moving storage of willow bend Information

Blogs

Rebranding After Relocation: How Moving Impacts Your Art Gallery’s Identity

Long-Distance Movers with Guaranteed Delivery Dates: What You Need to Know?

Must-Have Moving and Packing Supplies Checklist

Best Time of Day to Move

6 Different Types of Moving Companies

Why Knowing About Linear Foot is Important When Moving?

Reviews

FAQs

Is it necessary to tip the U-haul Moving Storage Of Willow Bend?

Does anyone need to be available at the current location and destination address?

When is the best time to move?

What days are U-haul Moving Storage Of Willow Bend open?

What areas does U-haul Moving Storage Of Willow Bend serve?

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