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u-haul storage of jefferson city
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U-haul Storage Of Jefferson City Info | Compare Moving Quotes

Google Reviews: 3.7/5

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icon_mdetailCall +1(573) 415-8560
icon_mdetailMap 1911 Christy Dr, City, MO 65101, United States

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5/5
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5/5
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DOT No.: 3929365
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5/5
146 S Country Club
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NORTH AMERICAN MOVING EXPERTS LLC
4.8/5
1525 NW 3RD ST STE 8
DOT No.: 3709259
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Reviews

Rate This Business
3.7
Average Rating
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20%
0%
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80%
Honestly U-Haul I don’t know what happened to the gentleman who was working there about 4 months ago but wow the woman that was there this morning was very rude and unreasonable. We made a reservation to pick up a trailer for this morning for one way back to St. Louis. We drive the 2.5 hours and get to the store for them to tell us the systems are down and there is nothing they can do for us. She said you’ll just have to wait and I let her know we were on a time schedule and that wasn’t possible. I understand things happen but she couldn’t even let us know there was other possibilities. Just really disappointed in her lack of customer service skills. Thank goodness for the U-Haul at the Conoco down the street (who’s system wasn’t down 🤔) for being so kind and helping us get a trailer at the last minute. The woman from this location calls 30 mins later and asked why we didn’t pick up our trailer. 🤦🏼‍♀️
CT
Chelsea Thomas
1/5 | a month ago
The instructions were not clear at all. There are actually two different locations here and it was very confusing as to where to go. I wasted a lot of time trying to figure out what to do. The unit had a seal on the lock and I was not sure if I was supposed to open it or not. I went to the manager for help and he was apathetic and flippant with me. I will never rent here or at another uhaul again.
SD
Shane Duncan
1/5 | 4 months ago
The general manager was a great guy and very helpful, straight up. Really liked him. Be warned: The only reason I didn't give five stars is because the trailer I rented had to be returned to the Jefferson City location, and that caught me off guard when I went to pick it up. Because I had to have the trailer to meet obligations, I had no choice but to rent it for several more days to ensure I could get it back to Jeff City. In all my other dealings with U-Haul I was able to return the vehicle to any U-Haul location.
JP
Joseph Plaggenberg
4/5 | a year ago
Policy to not refund money when over fueling your vehicles. This policy needs to be updated or else your company continues to steal from your customers. It is SUPER easy to calculate how much is owed for the difference.. you do it when there is less gas! Add a Note
MA
My Acapella
1/5 | a year ago
These people have continued to be rude to customers for years, good luck if they are your only choice!
SG
SC G
1/5 | 6 months ago

FAQs

  • How do you estimate the moving cost?

    Ans: Moving costs are evaluated by considering multiple factors related to your move. Some factors included in the calculation are moving distance, date of your move, property size and type, and services required.

  • Can the U-haul Storage Of Jefferson City disassemble and reassemble furniture?

    Ans: U-haul Storage Of Jefferson City can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.

  • What days are U-haul Storage Of Jefferson City open?

    Ans: To check our operating hours, please visit our website or call us at the number given on the website.

  • Does U-haul Storage Of Jefferson City offer free moving estimates?

    Ans: Yes, U-haul Storage Of Jefferson City offers free moving estimates.

  • Can I make changes to my move date with U-haul Storage Of Jefferson City?

    Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.

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