wm movers inc

I can’t recommend WM movers enough! Moving is always a stressful experience and they made our recent move a breeze, thanks to their friendly, efficient and incredibly quick service. From the first contact, the team was professional and helpful. They provided a clear quote and answered all our questions patiently. On moving day, the crew arrived on time, were a pleasure to work, and took great care of our belongings throughout the entire process. If you’re looking for a moving company that makes the process painless, look no further. I’ll definitely be using them again for any future moves and will be recommending them to everyone I know.

WM movers were wonderful for our move. They were very careful with all of our belongings and did a great job even with a really heavy table we had. They were reliable and met us at the other end of our long journey, which was six hours away. I really appreciate all the help and would recommend them to anyone.

I recently purchased a new couch. Removal of the old couch was not provided to by the store. I was so grateful that WM Movers agreed to come to my home and not only remove the couch, but dispose of it as well. No job is too small for the team at WM Movers. The men arrived as scheduled, were polite and professional, and had the couch removed from my home and loaded on the truck in no time. I highly recommend WM Movers for any moving job large or small.

I recently did a move with WM Movers. This is the third time I have used their services. Each time they did an excellent job. They work flawlessly as a team and they work carefully hard. They did a very good job of packing and unpacking. Their fee is fair and they honor the estimate. I highly recommend them if you a looking for excellent professional work at a fair, reasonable rate.

I was holding off on this review as I’d hope the owner Wiley would do the right thing, but that was not the case. This will be a lengthy review, but I feel it is necessary. Let me start by saying the initial experience was ok, but then everything went down hill. We were scheduled to have our items sent to our destination on 6/29, but were called by Wiley to “do him a favor” and have our items picked up on 6/23. That was a massive challenge as now we needed to sleep on the floor since our items were being shipped, but were promised an earlier delivery so we obliged. The time the movers were scheduled to come to the pickup location, they never showed up and we then needed to call and find out where they were. We were informed the truck had broken down but the movers were on the way. It was an inconvenience as we’d been waiting already for almost 3 hours and were never called. We were originally quoted for 75 items at the price of $3575.58 to only find out in the end we had 1 extra item that brought our price all the way up to $3800 which was ridiculous, a $224.42 increase for one additional item, but since our items were already on the truck we had no say in the matter. We were informed our items would be driven down with the truck going to South Carolina and once it reached our destination would be in “climate controlled facility.” Delivery day came 7/3 and not only were the movers late but the integrity of some of our items were ruined. The movers attempted to park their truck in our driveway but had a hanging metal that dragged and we informed them not to back up the truck. They did nonetheless and ended up scratching our driveway. A table arrived broken to which we were asked by Year(pardon as I do not know the correct spelling) how much we wanted and when we gave him a price he low balled us and said he could only give us $60. Many of our boxes that were clearly marked fragile arrived bent and twisted. As time went on we began the labor intensive process of unpacking each of our 53 boxes and realized our items did not receive the “love and tlc” we were promised. We contacted Wiley and let him know we’ve only gone through a few of the boxes and some of our items were damaged. He simply responded by saying he would mail us a check for $150. My greatest shock was finding both of my laser printers, one color and one black and white broken! Not only was the box labeled “fragile” but also “this side up.” Our instructions were clearly disregarded as the box showed evidence of being thrown and jostled. When we brought this to the attention of Wiley, he simply stated that we had packed it so there was nothing he could do. So that means that anything we pack would be abused and disregarded? It looks as though that was the case with our boxes. He again stated that he would send $150(this is still the original amount he was to have sent the week prior), which was ridiculous because the week prior, he told us he had already sent the check, which to be clear was never sent. I emailed Wiley back and asked him to give us a fair amount for the damage that we have incurred. To date (7/26/2020) he has not responded and we refuse to remain silent on this unacceptable customer service. I attached a few of the photos. Also keep in mind we have still yet to open all of the boxes.