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zippy shell of central florida Information
225 Pineda St, Longwood, FL 32750, United States
5/5
5/5
5/5
4.8/5
Blogs
We moved from Jessup MD to Jacksonville FL, this July 2022. The Moving and Loading company, Zippy Shell/1-800-Pack Rat hired to do this was very unprofessional! I contracted for a 2 Bedroom Apartment move, we really didn't have quite a 2 Bedroom Apartment. As one Bedroom was sort of a Office with Computer Desk only. Well I sent Zippy Shell/800-Pack Rat which is one and the same company, my Itinerary. Listed King Bedroom suite, Admore, Dresser and Bed, 27 Plastic Tote containers, Living Room furniture: Leather Recliner Sofa, Love Seat and Recliner. 2 Bicycles and some clothes.....We painstakingly, shrink wrapped and Bubble wrapped Everything! Well, upon arrival of the Loading company..two young men showed up. After about 30 minutes into the move...One of the Loaders, advised me that Zippy Shell's container was too small for my Household belongings. I was upset and frantic as it was two days before my deadline to vacate our Apartment. I called Zippy Shell and Pack-Rat, I was told I could either purchase another $3,000 container or Cancel the move. At this point they figure they have you over a barrel. I promptly hung up and notified my Wife, that we had a Major problem! She also called Zippy Shell and got the same business. We prayed and continued with the move. I took pictures of how the Loaders just basically threw our Precious Household items into this container! I also called and emailed both Zippy Shell and 800-PACK-RAT, of this situation. Well needless to say, we had to give and throw away about half of our belongings. The packed the Sofa and Loveseat, Main Bedroom furniture, 23 of the 27 plastic Tote containers, and our two TV's a 72 inch Vizio and a 60 inch Samsung flat screens.
Well, our Household items did get to Jacksonville Fla, within a week. But....boy Oh boy, when the driver of the Zippy Shell container pull up. The Supervisor of the Unload, knocked on my door and had me identify myself. Asked me to bring my camera or phone to view my container as he opened the truck doors. Now, at this point, the Zippy Shell Container is still Locked with my padlock on it! So, from MD to FL, no one had been able to access our property. But everything in the container was tossed around and smashed into other items, the MD Loaders had packed the plastic containers on top of our Dresser and Admore, they had crushed our TVs' which were in TV moving boxes and Shrink wrapped. Our Bedroom Dresser and Admore were crushed and broken. Our Living Room furniture was damaged, both the Sofa and Loveseat! Computer damaged, Pictures and Artifacts damaged! This was a Total NightMare!
We took dozen and dozen of photos of the damage which still in the Locked Container and after the Unloaders unpacked the truck. The Unloading company took their own pictures as well, as they did not want to be accused of the mayhelm of a move!
Again we promptly called, emailed and submitted a Damage Claim to Zippy Shell/800-Pack Rat and after 3 months, they wrote back with a Sorry about that, it's not our fault, Dear John letter! Well over $1,600 in damages done, and now the $15 Million dollar a year, Mother and Sister companies both refusing to pay for the Damages!
WARNING!!!! WARNING!!! DON'T USE ZIPPY SHELL OR 1-800-PACK-RAT!! The company name is for Real they are Really RATS!!
We are going to seek Legal Civil Suite against both companies. Both because of our Precious Household items being Damaged and because these companies probably get away with this all the time. Hoping that Customers will just accept the damages and never challenge them to Pay for the consequences of their companies actions!
MR
MR. R. HERRING
1/5 | a year ago
HORRIBLE EXPERIENCE. Do not hire these people at all! They failed to give us the full 3 days to load the container. It was estimated to be delivered within 8-10 business days after pick up, didn't actually ship till the 10th day. Moving across the country is stressful enough, but going almost 3 weeks without our belongings is awful, & we paid almost $4000! Lots of hidden fees. Supervisors don’t care, most of the people when you first call are nice but once you get the higher ups, no empathy. Save yourself the headache & hire a REAL moving company. Oh & they only offered a $50 compensation… are you KIDDING?!? Terrible experience all the way through, we moved from FL to NV.
IA
Idania Apostol
1/5 | 7 months ago
DO NOT DO NOT DO NOT EVEN CONSIDER THIS COMPANY FOR MOVING! THEY ARE UNPROFESSIONAL, CARELESS, KNIEVING, LYING, THEIVES! ONCE THEY GET YOUR CREDIT CARD INFORMATION, THEY TAKE WHATEVER THEY WANT AND TELL YOU IT'S IN THE CONTRACT! I REQUESTED HELP TO LOAD AND UNLOAD THE CAGE, WHICH COST ME ANOTHER $600.00 MY PROPERTY WAS DAMAGED AND THEY CLAIM IT'S IN THE CONTRACT THAT THEY ARE NOT RESPONSIBLE FOR ANY DAMAGE EITHER UNINTENTIONALY OR INTENTIONALY! THEY FURTHER STATE THAT ANY DAMAGE CLAIMS MUST BE PLACED AGAINST THE PACKERS OR UNLOADERS THAT HANDLED THE ITEMS! THEY HIRED THE PACKERS AND UNLOADERS! THEY WERE IN POSSESION OF MY PROPERTY! THEY ARE RESPONSIBLE FOR THE SAFETY OF MY PROPERTY! THIS IS A SCAM OPERATION! DO NOT DO NOT GET INVOLVED WITH 1-800-PACKRAT! THAT IS EXACTLY WHAT THEY ARE A GROUP OF RATS!!!!
JB
Joseph Burns
1/5 | 3 years ago
I used Zippy Shell to do my move from NJ to FL I had several issues. One of the major issues is that corporate customer service does not know anything of what the local branches do. They treat the company as separate entities. They lack simple information a customer requires prior to a pod arrival like the name of the loaders and time of arrival . Also they state their 15 ft container units can hold 2-3 bedrooms well let me tell you that’s a lie to gain your business. Several of our things wouldn’t fit in fact we had to go with a shipping company last minute for the remainder. We had approximately 405 cu ft remaining or a small bedroom. We only had a 2 bedroom house with essentials remaining. I planned this move 5 months before it occurred and sold everything. By the way the reason we went with a shipping company was because Zippy Shell decided to quote us twice the amount of which we originally paid for the first pod unit. So my first shipping container with added movers was $2400 they quoted $4800 additional to send a second container. I wouldn’t recommend this company to anyone. Find yourself a good trucking company or go on uship and request quotes.
R
Robert
2/5 | 3 years ago
Unlike our move with Zippy in 2016 that went great, 2022 was disastrous. Damaged and gouges to furniture, dirt and metal shavings on our mattress, crushed boxes and bins. Called 2 weeks ahead to schedule a delivery date and wound up being 4 weeks until movers were available which was highly inconvenient. Zippy this time, not recommended. One positive note. Our moving coordinator was friendly and enjoyable to talk with and rates 5 stars. But that was it. I made a complaint after our move without any response.
j
jeffscruisin59
1/5 | a year ago
FAQs
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Can the Zippy Shell Of Central Florida disassemble and reassemble furniture?
Ans: Zippy Shell Of Central Florida can arrange services to disassemble and reassemble the furniture. If you need such a service, inform us in advance.
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How to get a moving estimate from the Zippy Shell Of Central Florida?
Ans: Zippy Shell Of Central Florida provides online and on-call moving estimates. Connect with us to get the moving quote easily.
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What areas does Zippy Shell Of Central Florida serve?
Ans: To check whether we operate in your area, visit our website or connect with our customer representative over a call.
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How does the Zippy Shell Of Central Florida ensure the security of my belongings during the move?
Ans: Zippy Shell Of Central Florida ensures the security and safety of your belongings while they are in transit. The moving truck once locked will be opened at the destination. All the items are packed, labeled, and loaded carefully.
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Can I make changes to my move date with Zippy Shell Of Central Florida?
Ans: Contact us as soon as possible. We have policies about rescheduling or changing the moving date, we will provide resolution accordingly.
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